Pioneering recruitment and training partners.

£70,000 – £80,000 per annum 

South East of England

 

Our client is a well-established global business in the FMCG/Retail sector. They have received several awards in recognition of their commitment to their employees, including being named as Britain’s Top Employer three years running. They believe their success is driven by the power of their employees working in unison with a shared set of common goals and values.

The focus of the Area Coach role is to provide transformational leadership and high impact coaching in order to support their team to achieve overall unit performance. This role will require commercial acumen and the ability to think beyond the core operational elements to effectively lead and inspire a team to achieve breakthrough results.

They are looking for an exceptional talented leader who is full on energy and passion. Someone who is flexible in their approach and has excellent communication skills to build working relations with stakeholders. 

 

Responsibilities:

People: Teams are the most important part in their business, and the Managers are the #1 and most important Leaders in the brand

• Build people capability across your area through a focus on functional know-how and leadership competencies 
• Partner with your areas People Capability Coach to drive laser focused action to cultivate talent and unlock capability 
• Create clear and robust long term succession plans to grow your areas people capability, often thinking 3 or 4 moves into the future 
• Be able to flex your leadership style to engage with individuals at every level in our business, right from team members through to the management team 
• Develop a “high performing” team and support the development of other Area Coaches in our brand across both equity and franchise owned businesses 
• Be able to clearly analyse area and restaurant performance, in order to identify the root cause of opportunities, and develop strategies to deliver improved results through your team 
• Drive our unique recognition culture (internally and externally to the organisation) 

 

Guest Experience: Enhance the guest experience and lead the restaurant standards revolution

• Lead the focus on guest experience, to elevate our business, by ensuring your teams deliver world-class service to all customers
• Partner with internal guests (HR, Asset Protection, Development, Training) to improve area and business performance 
• Challenge processes and activities to make our operations “simpler, better, and smarter” for our guests and teams in restaurants 
• Ensure we deliver industry leading standards with respect to both Health & Safety and Food Safety regulations in our restaurants 

 

Business: Strengthen and boost the progression of our already rapidly growing business

• Have the ability to identify and develop commercial action plans that drive sustainable sales growth for the business 
• Ensure a sales culture at all levels, with a specific focus towards our sales enabling metrics (or FADS); Forecasting, Product Availability, Deployment, Speed of service
• Work alongside our Restaurant Excellence Team (REX), to develop new ways for our business to improve operational capability and unlock growth, both now, and in the future

 

Brand: Support and unlock the future potential for the on a global scale 

• Initiate and support wider business projects to leverage ways of working that change the game for the area, region and company 
• Be willing to take on future opportunities in the brand on an international scale

 

Experience and Skills

• Previous experience in a similar role/General Manager
• Good knowledge and understanding of relevant Health and Safety requirements
• Excellent verbal and written communication skills with the ability to communicate to a range of audiences
• The ability to lead and motivate teams and influence people
• Passionate and driven to develop and train employees
• Experience of building working relationships with stakeholders 
• High professional standards for customer service and quality of work
• A continuous improvement mindset, always analysing and identifying areas for improvement
• A results-driven approach to work

 

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The Organisation

Our client is growing, a market leader in their field they now need to find an exceptional Enterprise Accounts Executive to join their high performing team to drive further growth. The successful new team member will have demonstrable experience of 6-month sales cycles raising Annual Contract values of circa £800k to £1m.  The organisation delivers industry leading SaaS services, supporting their large client base to transform legal service delivery.

At its core is artificial intelligence delivered through an impressive and modern platform that extracts insights from invoice narratives. These insights are used to make data-driven decisions at every step of the matter lifecycle. From resource selection to price negotiation and quality of service evaluation, they also drive automation of time-intensive processes like invoice reviews.

The Role
Our client is looking for an Enterprise Account Executive to drive growth, you need to be a strong self-starter, confident in your abilities and ambition. A core part of the sales team, you will be part of a start-up environment, where flexibility, creativity, and resourcefulness are essential. You will work closely with the marketing and sales development teams to identify new opportunities and ensure the pipeline is sufficient to overachieve on quota. You will build strong relationships resulting in growth opportunities and ensure you have everything necessary to educate our prospects and get deals over the line. You are a closer, achieving monthly and quarterly targets with an annual contract value of £800k to £1m annually.

Key responsibilities

• You will be able to comfortably engage with senior stakeholders in target customer accounts via phone, email, video conferencing and in-person at each point of the sales cycle to ensure deals are brought to completion.
• You will enjoy the engagement with targeted enterprise prospects to identify broken business processes and position the Company’s unique ability to solve the problem.
• You will be building and defending the Company’s business value throughout the selling engagement cycle.
• You will have demonstrable experience of a leading a complex full sales cycle with minimum sales periods of 3 to 6 months. You will be able to demonstrate the full cycle from prospecting/pipeline to close.
• You should have experience in navigating complex prospect environments to build and align the prospect around the Company’s solution.
• You will drive the delivery of your annual sales targets of £800k to £1m of sales achieving this target annually.

 

Requirements

• You are a passionate self-starter who is excited about technology, software, and how it helps businesses succeed.
• You are creative, work well alone without direction and can drive your own high performance without steer.  As an early-stage company there is a roll-your-own element to the work.
• You are competitive – you want to win and you enjoy the win.
• You are highly organized – you regularly use and create systems to stay on top of your responsibilities and to enable you to win.
• You are a persistent, focused and a strong closer – you know how to seal the deal and get people over the finish line.
• You should have demonstrable experience of exceeding sales targets by selling six-figure B2B Software-as-a-Service (SaaS) deals with sales cycles of six months or more and attaining seven-figure annual contract value in sales.

• Experience selling to Finance, Legal and Procurement would be desirable and put you ahead of other candidates.
• Experience working alongside a remote team of peers and closely with a Sales Engineer to help generate and deliver sales.
• Exceptional verbal and written communication skills, confident presenter and communicator to senior stakeholders and clients. (Face to face and remotely)
• Strong technical aptitude, able to learn, adapt and react quickly.
• Willing to travel as necessary

 

This really is an extremely exciting time to join this organisation, in 2019, they tripled in size and recently raised 8.5 million in venture funding to execute an aggressive growth strategy. Their people are customer-focused, take ownership and make everyday count in the opportunity for direct impact with clients, all team members live the values and are in search of constant improvement for the organisation to continue its growth aspirations.

 

This role can be delivered from any EMEA location with regular travel as necessary to deliver the role. There are great benefits to include health insurance, great bonuses and a financial commitment to personal development and further education.

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Communication Manager

Private Global Bank

Up to £55,000 per annum, London UK

Overview

An exceptional communications lead is needed for our client, a Global Private Bank. This will be a key role for the bank and your role will be to lead on all external communications and deliver Internal comms globally to the workforce for the entire bank. The successful Communications Manager will be responsible for producing and overseeing high quality external and internal communications that help support, manage and continue to build on the delivery of the bank’s communications agenda, and promote the bank’s brand and reputation to the media and other external and internal audiences.

You must have a proven track record of leading on comms both internally and externally for an organisation, you should be able to demonstrate your ability to share innovative ideas on how to communicate messages to internal and external teams as well as demonstrating strong stakeholder management skills.  It is essential that you are multilingual in both verbal and written communication in French, English and Arabic.

 

Strategic Responsibilities

• Lead and develop an integrated communications strategy for the bank incorporating External and Internal Communications, in support of the bank’s ongoing Marketing, and Business Development campaigns
• Drive and oversee the identification of PR opportunities to help position the organisation as a bank of choice and as a key commentator on key industry and legal issues, ensuring all opportunities are part of a wider communications campaign plan and themes/opportunities are promoted across all media and online channels.
• Proactively manage our strategic PR and Communications plan that identifies key priorities and themes.
• Support the Head of Human Capital and Communications in the day-to-day coordination of the bank’s PR and Internal Communications programme
• Manage the bank’s awards submissions and manage the submissions to the key legal and industry surveys, as part of an ongoing programme to maintain and build the bank’s reputation in the market.

 

Operational Responsibilities

• Plan, manage and organise all internal and external events (strategic seminar, team building, all staff annual seminars, annual Christmas dinners, women’s day events, anniversaries)
• Managing all corporate gifting for the staff and clients if required
• Handle all communication publications (internal news, institutional brochure, annual and social reports, and internal newsletter)
• Identify, manage, and organise all the events where the bank or its senior stakeholders should attend
• Manage all the information and contents published on the company intranet, website, social media platforms and SharePoint
• Liaising with all Communication Department’s suppliers
• Ensure a monthly reporting to the line Manager regarding actions plans and budgets.

 

Key Candidate Requirements / Qualifications and Experience

• A degree in Marketing, Communications or Business or demonstrable equivalent experience (DESIRABLE)
• Extensive demonstrable experience in successfully leading, developing and implementing innovative internal and external communications solutions in a senior comms role.
• Full autonomy, enjoys working independently with limited direction and self-initiative
• Excellent communication skills – Fluent written and speaking skills in English, French and Arabic
• Experience in an international environment (DESIRABLE)
• Experience in investment management, Banking or financial services (ESSENTIAL)
• A proven track record at developing and managing media relations programs in the banking industry.
• Well organized, self-starter with the ability to work independently within the bank’s demanding and highly focused environment.
• Establish and drive a multi-channel communications strategy.
• Develop brand voice and maintain brand integrity across all platforms.
• Familiarity with social media platforms and social media marketing
• Impeccable copywriting and copy-editing abilities
• Experience managing reputational risk and advising senior executives on strategy.
• Excellent interpersonal skills and can interact effectively with internal and external senior stakeholders.
• Occasional overseas travel will be a part of this role.

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